Frequently Asked Questions

Bodygent offers a curated range of health, recovery, and fitness products — including massage tools, joint support, and body care gear designed for everyday use and faster recovery.

Yes. All Bodygent products are designed for safe everyday home use. Each product page includes clear usage instructions so you get the best results safely.

Yes. We ship to most countries worldwide with tracked delivery. Shipping costs and availability are shown at checkout based on your location.

Orders are processed within 1–2 business days. Delivery typically takes 5–10 business days depending on your location. You will receive a tracking number as soon as your order ships.

We offer a 30-day return policy. If you are not satisfied with your purchase, contact our support team and we will arrange a replacement or full refund — no hassle.

If your order arrives damaged or is not what you ordered, contact us immediately and we will send a replacement or issue a full refund at no cost to you.

Once your order ships, you will receive an email with a tracking link. You can use it to follow your package in real time. If you have not received tracking within 3 business days, contact our support team.

You can reach us via the Contact Us page or by emailing our support team directly. We aim to respond to all enquiries within 24 hours on business days.

Absolutely. Our store uses secure, encrypted checkout. We never store your payment details and all transactions are processed through trusted payment providers.

Didn't find your answer?

Email us at info@bodygent.com